FAQS

If you’re looking for the best machinery for textile printing, laser cutting, or product customization, here you’ll find answers to the most common questions to help you choose the right equipment for your business.

At Hatapress, we offer a wide range of equipment for the personalization and garment industry:

  • Heat presses for sublimation, DTF, and screen printing.

  • Calenders for large-format textile sublimation.

  • Laser cutting machines for textiles and rigid materials.

  • Ribbon and lanyard printing systems for promotional customization

It depends on the size and type of products you want to customize:

  • Heat presses: available in various sizes for T-shirts, mugs, caps, balls, and more.

  • Calenders: ideal for roll-to-roll production and large volumes.

  • Laser cutting machines: with different working areas depending on the material and product size.

If you’re not sure which format suits you best, contact us for personalized advice.

Yes, many of our models allow you to change the base to adapt to different types of products (caps, mugs, textiles, etc.).

It depends on the model and production level:

  • Manual heat presses: ideal for small productions or one-off personalization.

  • Pneumatic heat presses: for medium to high-volume production, offering greater speed and efficiency.

  • Calenders: designed for continuous printing and industrial-scale production.

  • Laser cutting machines: allow large-volume production with maximum precision and speed.

To ensure durability and optimal performance:

  • Clean the plates and contact surfaces regularly.

  • Replace parts when necessary (heating elements, filters, belts, etc.).

  • Perform preventive maintenance on calenders and laser cutting equipment.

We have original spare parts in stock and a specialized technical service team ready to help.

Yes. Our team takes care of installation and setup, ensuring your equipment is ready to work from day one. We also provide personalized training so you can make the most of all its features.

Absolutely! You can schedule a video call with our technicians to solve any question or issue in real time.

Simply fill out our spare parts form, indicating your machine model and serial number. We’ll send you the part you need as soon as possible.

Yes. You can request a digital copy of your manual by completing the corresponding form.

You can reach us through our contact form, email, or by phone.
We’ll be happy to advise you and help you find the best solution for your business.